vtenext 20.04

vtenext is a unique open source solution. In addition to the usual CRM functions for the management of marketing, sales and after-sales processes, it can also be used to offer end customers service and support in a very short, certain time. All of this is possible because automated corporate process flows can be designed through the Process Manager. Each customer query is transformed into an action designed not only to meet but also anticipate specific requirements.

Thanks to vtenext’s CRM functions you will be able to read and interpret historical corporate data and create new targeted strategies. The BPM (Business Process Management) engine provides for the optimization, automation and repeatability of any type of process associated with organization, service and customer satisfaction in general. Internal processes optimized with vtenext become faster and more efficient because flows are automated, become repeatable and are constantly monitored, so the entire organization can focus on the actual requirements of its customers.

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vtenext 20.04

vtenext crm+bpm

Thanks to its CRM-style interface and a powerful BPMN management engine, allows you to manage all the internal and external processes

Funzionalità del software

vtenext 20.04

vtenext crm+bpm