vtenext 20.04
vtenext crm+bpm
Thanks to its CRM-style interface and a powerful BPMN management engine, allows you to manage all the internal and external processes
Contatto tecnico davide giarolo
Stato di sviluppo: stabile
Funzionalità del software
customer management
process digitalization
business workflow automation
Informazioni di dettaglio
vtenext 20.04
vtenext crm+bpm
Ultimo rilascio 2020-04-20 (20.04)
Tipo di manutenzione internal
Stato publiccode.yml
Licenza AGPL-3.0-only
Piattaforme
linux
windows
mac
Piattaforme abilitanti Nessuna
Conformità GDPR
Lista dipendenze Nessuna
Lingue supportate
Italiano
Inglese
Tedesco
Descrizione estesa
vtenext is a unique open source solution. In addition to the usual CRM functions for the management of marketing, sales and after-sales processes, it can also be used to offer end customers service and support in a very short, certain time. All of this is possible because automated corporate process flows can be designed through the Process Manager. Each customer query is transformed into an action designed not only to meet but also anticipate specific requirements.
Thanks to vtenext’s CRM functions you will be able to read and interpret historical corporate data and create new targeted strategies. The BPM (Business Process Management) engine provides for the optimization, automation and repeatability of any type of process associated with organization, service and customer satisfaction in general. Internal processes optimized with vtenext become faster and more efficient because flows are automated, become repeatable and are constantly monitored, so the entire organization can focus on the actual requirements of its customers.